Product Grading System

**Unless this item has been listed as NEW (N), please refer to the below grading system**

Mobile Phone – Tablets – Smartwatches

A: While clearly used, the device will be in excellent cosmetic condition. The front and rear housing will show little or no sign of wear, with only very minor scratches or marks and no cracks present. One would look at such a device and believe it could be mistaken as an almost new item.

B+: This grade is for devices that are in very good condition but not quite an A. Often it’s just one small scratch too many, or additional wear in comparison to the above grade. Otherwise, it’s very clean. One would look at such a device and say, “It’s almost an A grade, if not for that small mark/scratch”.

B: Indicates the device will be in good overall condition. The front and rear housing will show signs of wear and may have some scratches present from general day-to-day use. One would look at such a device and think “The owner took good care of this item or didn’t use it much”. The screen will be clear or mostly clear of wear.

C+: This grade is for a device that while very well used is in good condition, but will have some spots that are just a bit “too” worn for a B Grade. This may mean the front or rear housing will have clear signs of usage and will have scratches or scuffs. Edges may have some finish worn off. The device may have a more worn back, but the screen is very clear. C+ devices are often what we would consider the best balance between value and condition.

C: Indicates the device will be in average or worn/poor cosmetic condition. The front and rear housing may have some scratches or cracks, but the screen will be intact and in full working order. The housing may have some spots that are dull from wear (such as from a case) to the point of paint coming off on corners or minor impact marks. The screen will most likely have some hairline marks and some scratches. Upon receipt of this device you would look and think “This is a well-used item, but with a cover, it will look fine”

Battery health: None

Manufacturer’s warranty: None

General Product Grading

New other (NR) - A new, unused item with absolutely no signs of wear. The item may be missing its original packaging, or the original packaging has been opened or is no longer sealed. On these items, we have only opened the products to check and confirm the contents. The item may be a factory second or a new and unused item with minor defects.

Used (U) - An item that has been previously used. The item may have some signs of cosmetic wear but is fully operational and functions as intended. This item may be a floor model or an item that has been returned to the seller after a period of use. With many of our goods being pre-owned they can be missing additional accessories or pieces. Please refer to “Seller notes” for additional information.

For parts not working (PNW) - An item that does not function as intended or is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components.

All items are fully tested and completely reset with all accounts removed. We aim to show and describe all major marks, scuffs & dents with our listing. Images provided within the listing are those of the item for sale. Unless stated otherwise products will come with a generic USB charging cable where required. The original box/packaging may not always be available however, your order will be securely packaged for transit.

Media Grading System

Very Good (VG) - Comes boxed. Box condition: Well, maintained, still looks glossy and clear.

Disc(s) condition: Excellent, very little signs of usage.

Good (G) - Comes boxed. Box condition: Some scratches, scuffs, and marks, but no major damage.

Disc(s) condition: Good, slightly more signs of use, however, nothing that affects use.

Acceptable (A) - Comes unboxed or with a damaged casing.

Disc(s) condition: Useable, slightly more wear than the above (G) grading, but nothing that affects use.

We ensure all our products are thoroughly cleaned and tested before listing.

Customer Notice: Any DLC or UltraViolet downloadable codes may or may not have already been claimed or be out of date, and as such these are not included in this purchase.

We do on some occasions use stock images for NEW goods, however, it is very rare that upon receipt these items vary from the product you receive.